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Our Counselors

The counselors at Oasis Counseling Center, Inc. are very committed and competent clinicians who work hard to guide the healing and growth process for each individual and/or family.  We value and respect each person who entrusts us with their struggles and vulnerabilities. We strive to help you uncover your strengths, supports, and positive resources so that you can better face life challenges. Because each counselor with Oasis Counseling Center, Inc. has taken our own personal journey into healing and growth, we are better equipped to help guide the process of healing for you. 


Karen Canada is the director of Oasis Counseling Center, Inc. and has over 20 years of experience in the mental health field.  Karen has a strong reputation in the community for working successfully with a range of issues and diagnoses, including anxiety and stress management, depression and mood issues, post-traumatic stress disorder, obsessive-compulsive disorder, relationship issues, spiritual issues (traditional and non-traditional), work issues, decision-making, and personal growth and development. In addition to being a licensed counselor, Karen is a wife and mother.  Karen has been married for 9 years and has a strong relationship with her husband. In addition to formal training in marriage and family counseling, Karen learned a lot of marriage do's and don'ts in her first marriage and has been able to successfully apply that learning to her current marriage.  This life experience coupled with formal training allows Karen to better serve her clients.  Karen is also the mother of 2 children, both of whom were adopted.  The experience of not only raising children, but of going through the challenging process of adoption, further enriches Karen's life experience.  Additionally, in her 20s and early 30s, Karen struggled with debilitating anxiety and depression.  She actively took steps towards her own healing, learning first-hand what it takes to cope with and overcome the symptoms of anxiety and depression.  In addition to formal education and life experience, Karen receives ongoing training in counseling theory and interventions, which most recently included intensive training towards becoming a Licensed Professional Counselor Supervisor. Karen is now licensed as a supervisor, which allows Karen to provide supervision to burgeoning counselors who are seeking their licensure. Karen is committed to doing her own personal and professional growth work so that she is better able to assist you with navigating through your life's challenges and personal growth and development. 


Cynthia (Cindy) Ziller is a Licensed Clinical Addictions Specialist. Cindy graduated from the University of Nebraska in 2002 with a Masters in Education (Community Counseling). Since that time, Cindy has worked with a range of diagnoses and issues through her employment with the local mental health center and behavioral medicine at ARMC. Cindy's life experience, educational training, vast knowledge of community resources, and commitment to providing clients with exceptional service have led to successful treatment of issues surrounding drug or alcohol use.  Additionally, through her experience with the local mental health center and behavioral medicine, Cindy has a strong foundation of working with dual diagnoses, such as drug/alcohol issues coupled with mental health issues (anxiety, depression, bipolar, etc.). In addition to formal training, Cindy's own journey into healing and recovery is a testament of hope to anyone seeking recovery. Cindy receives ongoing training in the field of counseling and seeks regular supervision from and consultation with other licensed professionals in the community. If you are struggling with any issue related to drug or alcohol use, please call Cindy at 336-214-5188. 


Cynthia McSwain (MS, LPCA, NCC, CCTP) is a Licensed Professional Counselor Associate, National Certified Counselor, and Certified Clinical Trauma Professional. While Cynthia is skilled and knowledgeable in working with a range of issues and diagnoses, she specializes in working with issues surrounding sexual abuse and sexual assault. Cynthia graduated from North Carolina Agricultural and Technical State University in 2014 with a MS in Clinical Mental Health. Cynthia has worked with clients with a diverse range of diagnoses including, but not limited to, Depression, Anxiety, Bipolar, Dissociative Identity Disorder, and Post Traumatic Stress Disorder. She empowers her clients with coping skills that match their style and schedule, and she is dedicated to working through the process of valuing one’s self and healing from past and current challenges. She believes in the tools of hope, education, and choice for each client, through which clients thrive in finding joy in daily living and freedom from defining themselves only through past lenses.


Michelle Vann Horton is a Licensed Professional Counselor Associate and a National Certified Counselor who is fluent in Spanish. She received her formal counselor training at The University of North Carolina at Greensboro, Department of Counseling and Educational Development and obtained a Master of Science degree with a specialization in Couple and Family Counseling in 2016. UNCG's counseling program is nationally accredited and was ranked #2 in the nation at the time of her graduation. During Michelle’s year-long internship training at Oasis Counseling Center, Inc., she successfully provided treatment to adolescents, adults, couples, and families while quickly developing a strong reputation among other professionals in the community based on her successful work with clients.  Michelle's strong skill set combined with her calm spirit, dedication to her clients, and her rich life experience made it a "no-brainer" in terms of bringing Michelle to our team following completion of her formal training. Michelle’s life experiences and prior employment further enrich what she is able to bring into a therapy session. Prior to becoming a licensed counselor, Michelle spent 10 years in the helping profession employed as a case manager in the state of Georgia, where she worked with diverse populations and provided economic support services to the community. Michelle’s life journey has sent her down trails that include childhood trauma, grief & loss, multiculturalism, spirituality, motherhood, marriage, divorce, and career development, just to name a few. In working with clients, she primarily uses Cognitive-Behavioral Therapy and Solution-Focused Therapy. She also incorporates interventions based in Dialectical Behavioral Therapy, Emotion-Focused Therapy, Family Systems and Gestalt Therapy. Michelle’s enthusiasm along with her recent training on the most up-to-date interventions through hands-on experience and rigorous supervision requirements has brought new life and a fresh perspective to Oasis Counseling Center, Inc.


Susan Carpenter MS, LPC earned a Master’s Degree in Clinical Mental Health Counseling at the University of North Carolina at Greensboro. Susan has a range of experience in working with adults, children and families with a range of emotional and behavioral issues including Post-traumatic Stress Disorder, Depression, Anxiety, and Attention-Deficit/Hyperactivity Disorder.

Susan is certified in Family Centered Treatment which combines Structural Family Therapy with Emotion Focused Therapy. This approach focuses on family strengths and helps family members see repetitive interactional patterns that make up the structure of the family. Susan often combines creative approaches and mindfulness with more research-based therapy including Cognitive-Behavioral Therapy and Solution-Focused Therapy. The treatment approach is specific to the individual and/or family. Susan is also working toward becoming a Registered Play Therapist and uses play therapy activities with children.

Susan creates a safe space for clients to be able to discuss concerns regarding a wide range of issues including relationship issues, work issues, and problems in daily life. To assist individuals with “finding their anchor”, Susan may incorporate expressive arts with adults and children. “Expressive art therapy integrates all of the arts in a safe, non-judgmental setting to facilitate personal growth and healing….as you explore and experiment with various forms of expression in a nonjudgmental environment, the inner critic, the need for approval, the fear of failure, and fears of the unknown can disappear” (Natalie Rogers).

Susan practices mindfulness and meditation in her own life and notices positive results from this practice. She enjoys creating and appreciating art of all kinds. Susan is married and has three children. She enjoys volunteering, doing activities with her family and playing with her dog, Larry. 

Helpful Forms

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